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QUESTION 1
A support engineer is troubleshooting a voice network. When conducting a search for call setup details related to calling
search space issues, which trace files should be investigated?
A. CallManager traces
B. CTI Manager traces
C. Cisco IP Manager Assistant
D. Call logs
Correct Answer: A
QUESTION 2
Refer to the exhibit.
Calls incoming from the provider are not working through newly set up Cisco Unified Border Element. Provider
engineers get the 404 Not Found SIP message. Incoming calls are coming from the provider with called number
“222333444” and Cisco Unified Communications Manager is expecting the called number to be delivered as
“444333222”. The administrator already verified that the IP address of the Cisco Unified CM is set up correctly and there are no dial peers configured other than those shown in the exhibit. Which action must the administrator take to fix the
issue?
A. Change the destination-pattern on the outgoing dial peer to match “444333222”.
B. Set up translation-profile on the incoming dial peer to match incoming traffic.
C. Create specific matching for “222333444” on the incoming dial peer.
D. Fix the voice translation-rule to match specifically number “222333444” and change it to “444333222”.
Correct Answer: B
QUESTION 3
Which IOS command creates a SIP-enabled dial peer?
A. voice dial-peer 20 sip
B. dial-peer voice 20 voip
C. dial-peer voice 20 pots
D. dial peer voice 20 sip
Correct Answer: B
Reference: https://www.ciscopress.com/articles/article.asp?p=664148andseqNum=6
QUESTION 4
An administrator discovers that employees are making unauthorized long-distance and international calls from loggedoff Extension Mobility phones when the authorized users are away from their desks Which two configurations should the
administrator configure in the Cisco UCM to avoid this issue? (Choose two.)
A. Remove the long-distance and international pattern\\’s partitions from the calling search space of the physical phone.
B. Add the long-distance and international pattern\\’s partitions to the calling search space of the physical phone\\’s
directory number.
C. Remove the long-distance and international pattern\\’s partitions from the calling search space of the device profile.
D. Add the long-distance and international pattern\\’s partitions to the calling search space of the physical phone.
E. Add the long-distance and international pattern\\’s partitions to the calling search space of the device profile
Correct Answer: AE
QUESTION 5
A user in location X dials an extension at location Y. The call travels through a QoS-enabled WAN network, but the user
experiences choppy or clipped audio. What is the cause of this issue?
A. missing Call Admission Control
B. codec mismatch
C. ptime mismatch
D. phone class of service issue
Correct Answer: A
QUESTION 6
Refer to the exhibit.
Users report that when they dial the emergency number 9911 from any internal phone, it takes a long time to connect
with the emergency operator. Which action resolves this issue?
A. Adjust the service parameter T302 timet to the desired value.
B. Adjust the service parameter T204 timer to the desired value.
C. Check the Urgent Priority check box under 9.911 pattern.
D. Point the emergency pattern directly to the PSTN gateway.
Correct Answer: C
QUESTION 7
What is first preference condition matched in a SIP-enabled incoming dial peer?
A. incoming uri
B. target carrier-id
C. answer-address
D. incoming called-number
Correct Answer: A
Reference: https://www.cisco.com/c/en/us/support/docs/voice/ip-telephony-voice-over-ip-voip/211306-InDepthExplanation-of-Cisco-IOS-and-IO.html#anc8
QUESTION 8
An engineer must route all SIP calls in the form of @example.com to the SIP trunk gateway corporate local. Which two
SIP route patterns can be used to accomplish this task? (Choose two.)
A. [email protected]
B. *@example.com
C. gateway.corporate.local
D. example.com
E. *.*
Correct Answer: BE
QUESTION 9
Refer to the exhibit.
An administrator is troubleshooting a situation where a call placed from a phone registered to Cisco Unified
Communications Manager does not complete. The administrator wants to use the Dialed Number Analyzer on Cisco
Unified CM to check which translation pattern the call is matching. However, when logging in to Cisco Unified
Serviceability there is no option for Dialed Number Analyzer under the tool menu. Which two steps must be performed
to resolve this issue? (Choose two.)
A. Restart the subscriber
B. Activate the Cisco Extended Functions service.
C. Activate the Cisco CallManager service.
D. Activate the Cisco Dialed Number Analyzer service.
E. Activate the Cisco Dialed Number Analyzer Server service.
Correct Answer: DE
QUESTION 10
A user reports when they press the services key they do not receive a user ID and password prompt to assign the
phone extension. Which action resolves the issue?
A. Create the default device profiles for all phone models that are used.
B. Subscribe the phone to the Cisco Extension Mobility service.
C. Create the end user and associate it to the device profile.
D. Assign the extension as a mobile extension.
Correct Answer: B
QUESTION 11
Which configuration must an administrator perform to display Translation Pattern operations in Cisco Unified
Communications Manager SDL traces?
A. Enable the Detailed Call Analysis option under Enterprise Parameters for Unified CM.
B. Set up the Digit Analysis Complexity in Service Parameters for Cisco Unified CM to
TranslationAndAlternatePatternAnalysis.
C. Check the Translation Patterns Analysis check box in Micro Traces on the Cisco Unified CM Serviceability page.
D. By default, the Translation Patterns operations are printed in SDL traces, so no additional configuration is necessary.
Correct Answer: D
Reference:https://community.cisco.com/t5/collaboration-voice-and-video/taking-sip-call-trace-on-ciscounified-cm-usingrtmt/ta-p/3161200
QUESTION 12
A customer is using a SIP trunk to route calls to ITSP to decrease the possibility of downtime, the customer invested in
a failover device How does the customer ensure reachability to ITSP, so that if one device on ITSP fails, the calls will be
routed to another device?
A. Enable transmit security status on the SIP security profile
B. Enable ANAT on the SIP profile.
C. Monitor the link using network management toots, and if it fails, manually change the routing to another working
device.
D. Enable SIP Option Ping on the SIP profile.
Correct Answer: D
QUESTION 13
Configure Call Queuing in Cisco Unified Communications Manager. Where do you set the maximum number of callers
in the queue?
A. in the telephony service configuration
B. in the queuing configuration
C. in Cisco Unified CM Enterprise Parameters
D. in Cisco Unified CM Service Parameters
Correct Answer: B
Reference:https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communicationsmanagercallmanager/200453-Configure-CUCM-Native-Call-Queuing-Featu.html
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